Legal

Privacy Policy

Updated September 20, 2026. Your privacy matters to us. This policy explains what we collect when you use this website, why, and what happens to it.

1. Information we collect

  • Information you give us. Name, phone number, ZIP code and the description you submit through a request form, so we can schedule a visit and call you back.
  • Automatically collected data. IP address, browser and device type, pages viewed and referring source.
  • Cookies and similar technologies. Used for analytics and advertising measurement. You can manage or disable cookies in your browser settings.

2. How we use it

  • To schedule and perform the service you asked for, and to follow up about that work.
  • To measure which advertising and pages actually produce calls, so we spend less on the ones that do not.
  • To meet legal and accounting obligations.

We do not sell your personal information, and we do not add your phone number to marketing lists you did not ask for.

3. Third-party services

We use Google Ads conversion tracking and the Meta Pixel (Facebook and Instagram) to measure visits and submitted service requests and understand advertising performance. These tools can use cookies and similar technologies and receive information such as pages visited, event times, browser and device information, IP addresses and cookie identifiers. Google and Meta may associate this activity with other information they hold and use it under their own policies. Learn more in How Google uses information from sites that use its services and the Meta Privacy Policy.

4. Opting out of personalized ads

You can opt out of personalized advertising through Google Ads Settings, your Meta ad preferences, or industry tools such as the Network Advertising Initiative opt-out tool.

5. Calls and recordings

Calls to and from our business lines may be recorded for quality and training purposes. Where recording applies, you hear a notice at the start of the call, and you may ask us not to record.

6. Text messages

If you give us your mobile number and ask for a callback or a visit, Frolkin & Sons may call or text you about that request, for example to confirm details, schedule the visit or tell you a technician is on the way. We do not send marketing texts. Message frequency varies with your request. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. Mobile phone numbers and text messaging consent are never sold, rented or shared with third parties or affiliates for marketing or promotional purposes.

7. Data security

We take reasonable measures to protect information from unauthorized access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, and we do not claim otherwise.

8. Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from them.

9. Changes to this policy

We may update this policy. Changes appear on this page with a new effective date.

10. Contact

Questions about this policy or about information we hold: call (224) 758-0005 or write to Frolkin & Sons Inc, Schaumburg, IL 60193.

Call now — (224) 758-0005